Refund policy
You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of withdrawal, you must inform us (Kunstraum 7 GmbH, Oberndorferstraße 44, A-5541 Altenmarkt im Pongau, e-mail address: andreas.eder@kunstraum7.at) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
End of the cancellation policy
Exclusion of the right of withdrawal
You cannot revoke your contract in the following cases:
- in the case of contracts for the delivery of goods (e.g. T-shirts, wooden frames, handmade individual items) which are not prefabricated and for the manufacture of which an individual selection or determination by you is decisive, or
- for contracts that are clearly tailored to your personal needs (e.g. T-shirts with personal texts or motifs or handmade individual items).
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Sample cancellation form
(If you wish to cancel the contract, please complete and return this form).
To Kunstraum 7 GmbH
Oberndorferstrasse 44
A-5541 Altenmarkt im Pongau
E-mail address: andreas.eder@kunstraum7.at
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
__________________________________________
Ordered on (*)/received on (*)
_ _ . _ _ . _ _ _ _ / _ _ . _ _ . _ _ _ _
Name of the consumer(s)
__________________________________________
Address of consumer(s)
__________________________________________
__________________________________________
__________________________________________
Signature of the consumer(s) (only in case of paper communication)
__________________________________________
Date:
_ _ . _ _ . _ _ _ _
* Please delete where not applicable
Consequences of the revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
End of the cancellation policy
Exclusion of the right of withdrawal
You cannot revoke your contract in the following cases:
- in the case of contracts for the delivery of goods (e.g. T-shirts, wooden frames, handmade individual items) which are not prefabricated and for the manufacture of which an individual selection or determination by you is decisive, or
- for contracts that are clearly tailored to your personal needs (e.g. T-shirts with personal texts or motifs or handmade individual items).
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Sample cancellation form
(If you wish to cancel the contract, please complete and return this form).
To Kunstraum 7 GmbH
Oberndorferstrasse 44
A-5541 Altenmarkt im Pongau
E-mail address: andreas.eder@kunstraum7.at
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
__________________________________________
Ordered on (*)/received on (*)
_ _ . _ _ . _ _ _ _ / _ _ . _ _ . _ _ _ _
Name of the consumer(s)
__________________________________________
Address of consumer(s)
__________________________________________
__________________________________________
__________________________________________
Signature of the consumer(s) (only in case of paper communication)
__________________________________________
Date:
_ _ . _ _ . _ _ _ _
* Please delete where not applicable